Privacy Policy

This privacy policy describes how Pixel Canvas Studio, located at 42 Koramangala 80 Feet Road, Floor 3, Bengaluru, Karnataka, 560034, India, acting as a data controller, collects, uses, and protects your personal data when you use our site or this service. We are committed to protecting your privacy and handling your data in a transparent manner, in accordance with applicable data protection laws, including the General Data Protection Regulation (GDPR) and other relevant legislation.

Information We Collect

We may collect various types of information from you when you interact with our online platform:

Information you provide directly:

This includes information you give us when you contact us, sign up for services, submit inquiries, respond to surveys, or interact with features on our site. This information may include details such as your name, postal address, and any other information you choose to provide in communications.

Information collected automatically:

When you visit our site, we may automatically collect certain information about your device and usage. This includes your IP address, browser type, operating system, referring URLs, information about your interaction with our site (such as pages visited, time spent on pages, clickstream data), and diagnostic data. This data is collected using cookies and similar tracking technologies.

How We Use Your Information

We use the information we collect for various purposes based on specific legal grounds:

• To provide and maintain the service: To operate our site, provide the services you request, and ensure functionality. (Legal Basis: Performance of a contract, Legitimate interests)
• To improve, personalize, and expand our service: To understand how you use our site, develop new features, and enhance your user experience. (Legal Basis: Legitimate interests)
• To communicate with you: To respond to your inquiries, provide customer support, and send you service-related information. (Legal Basis: Performance of a contract, Legitimate interests, Consent where applicable)
• For marketing and promotional purposes: To inform you about our services, offers, and updates that may be of interest to you, where permitted by law. (Legal Basis: Legitimate interests, Consent where applicable)
• For security and fraud prevention: To protect our site, systems, and users against unauthorized access, loss, or damage. (Legal Basis: Legal obligation, Legitimate interests)
• To comply with legal obligations: To meet requirements under applicable laws, regulations, and legal processes. (Legal Basis: Legal obligation)

Legal Basis for Processing

We process your personal data only when we have a valid legal basis to do so. These bases include:

• The performance of a contract: Where processing is necessary for the performance of a contract with you or to take steps at your request before entering into a contract.
• Our legitimate interests: Where processing is necessary for our legitimate interests or those of a third party, provided these do not override your fundamental rights and freedoms.
• Your consent: Where you have given clear consent for us to process your personal data for a specific purpose. You have the right to withdraw consent at any time.
• Compliance with a legal obligation: Where processing is necessary to comply with a legal obligation to which we are subject.

Sharing Your Information

We may share your personal data with third parties only in limited circumstances:

• Service Providers: We may share information with third-party vendors, consultants, and service providers who perform services on our behalf, such as website hosting, data analysis, payment processing, and customer service. These third parties are contractually bound to protect your data and use it only for the purposes for which it was disclosed.
• Legal Requirements: We may disclose your information if required to do so by law or in response to valid requests by public authorities (e.g., a court or government agency).
• Business Transfers: In the event of a merger, acquisition, or sale of all or a portion of our assets, your personal data may be transferred as part of that transaction. We will notify you of any such change of ownership or control of your personal data.
• With Your Consent: We may share your information with other parties with your explicit consent.

We do not sell your personal data to third parties.

International Data Transfers

Your information may be transferred to and processed in countries outside your jurisdiction where data protection laws may differ. When we transfer your data internationally, we take steps to ensure appropriate safeguards are in place to protect your personal data in accordance with this policy and applicable data protection laws.

Your Data Protection Rights

Under applicable data protection laws, you have certain rights regarding your personal data:

• Right to Access: You have the right to request access to the personal data we hold about you.
• Right to Rectification: You have the right to request that we correct any inaccurate or incomplete personal data we hold about you.
• Right to Erasure: You have the right to request that we delete your personal data under certain conditions.
• Right to Restriction of Processing: You have the right to request that we restrict the processing of your personal data under certain conditions.
• Right to Object to Processing: You have the right to object to our processing of your personal data under certain conditions.
• Right to Data Portability: You have the right to request that we transfer the data that we have collected to another organization, or directly to you, under certain conditions.
• Right to Withdraw Consent: Where we process your data based on consent, you have the right to withdraw that consent at any time.

To exercise any of these rights, please contact us in writing using the physical address provided below.

Data Security

We implement appropriate technical and organizational measures to protect your personal data from unauthorized access, use, disclosure, alteration, or destruction. However, no method of transmission over the Internet or method of electronic storage is completely secure. While we strive to use commercially acceptable means to protect your personal data, we cannot guarantee its absolute security.

Data Retention

We retain your personal data only for as long as necessary to fulfill the purposes for which we collected it, including for satisfying any legal, accounting, or reporting requirements. When we no longer need your data, we will securely delete or anonymize it.

Cookies and Tracking Technologies

Our site uses cookies and similar tracking technologies to enhance your experience, analyze usage patterns, and provide targeted advertising. You can control the use of cookies through your browser settings.

Children's Privacy

Our service is not intended for individuals under the age of 16. We do not knowingly collect personal data from children without parental consent. If you are a parent or guardian and believe your child has provided us with personal data, please contact us using the information below.

Changes to This Privacy Policy

We may update this privacy policy from time to time to reflect changes in our practices or legal requirements. We will post any changes on this page. We encourage you to review this privacy policy periodically.

Contact Us

If you have any questions or concerns about this privacy policy or our data practices, please contact us in writing at:

Pixel Canvas Studio
42 Koramangala 80 Feet Road, Floor 3
Bengaluru, Karnataka, 560034
India